Return & Refund Policy

Our Return Policy

At All Seasons Celebrations, we want you to be happy with your purchase. We take pride in providing accurate product descriptions and carefully preparing orders for shipment.

We accept eligible return requests within 15 days of delivery.

Return Eligibility

Items must be returned in the same condition in which they were received. Pre-owned books, cookbooks, movies, music, and collectible items may show signs of previous use, as described in their individual product listings.

New products, including coloring books, must be returned unused and in their original condition.

How to Request a Return

Please email us at 3.basket3@gmail.com within 15 days of delivery.

Include your name, order number, reason for the return, and photographs if the item arrived damaged or different from its description.

Please do not ship anything back without contacting us first. We will provide return instructions and the appropriate return mailing address.

Return Shipping Costs

For returns due to a change of mind or an item no longer being wanted, the customer is responsible for return shipping costs.

If we shipped the wrong item or an item arrives damaged, defective, or significantly different from its description, please contact us so we can arrange an appropriate resolution, including return shipping at our expense when a return is required.

Refunds

Once an approved return is received and inspected, we will notify you of the refund decision.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Original shipping charges are generally nonrefundable for change-of-mind returns. Shipping charges will be addressed appropriately when the return is due to our error or another issue covered by applicable law.

We do not charge restocking fees.

Exchanges

Because many of our books, cookbooks, and collectibles are unique or one-of-a-kind, exchanges may not always be available. When a replacement is unavailable, an eligible refund may be offered instead.

Incorrect Shipping Addresses and Missing Packages

Customers should verify their shipping information before completing an order.

If an incorrect address causes a package to be returned, additional shipping charges may apply to reship the order.

If your package appears lost, delayed, or delivered incorrectly, please contact us so we can investigate and work toward an appropriate resolution.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible. Because we normally process orders within one business day, cancellation may not be possible once an order has shipped.

Contact Us

For questions about returns, refunds, or order issues, please email 3.basket3@gmail.com.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.

Thank you for shopping with All Seasons Celebrations and supporting our family-run small business!